Return policy

Refund Policy for Tharasupu.in

Effective Date: November 11, 2025

Thank you for shopping at Tharasupu.in. We aim to ensure a satisfying experience with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.

1. General Return and Refund Conditions

Eligibility:

To be eligible for a return or refund, your item must be unused, in the same condition that you received it, and in its original packaging.

A receipt or proof of purchase (such as an order number) is required to complete your return.

Timeframe:

You have [X] days (e.g., 15, 30, or 60 days) from the date of delivery to initiate a return or exchange for physical goods.

2. Physical Goods Returns

How to Initiate a Return

Contact our customer support team at [Insert Support Email Here] with your order number and the reason for the return.

Once your return is approved, we will provide you with a Return Authorization (RA) number and instructions on where to send the product.

Do not send the product back without an RA number, as it may delay or prevent your refund.

Inspection and Approval

Once we receive your returned item, we will inspect it and notify you that we have received your item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment.

Shipping Costs for Returns

You will be responsible for paying your own shipping costs for returning your item unless the return is a result of our error (e.g., you received the wrong item or a defective item).

Original shipping costs are non-refundable.

3. Digital Products and Services

Due to the nature of digital goods and services, the following special conditions apply:

Digital Downloads (e.g., E-books, Software, Templates)

Non-Refundable: Generally, digital products are non-refundable once the file has been successfully downloaded or accessed, as they cannot be physically returned.

Exception: A refund may be granted if there is a verified technical defect in the product that prevents usage and our support team is unable to resolve the issue within a reasonable timeframe.

Services (e.g., Consulting, Subscription Fees)

Service Subscriptions: Monthly or annual subscription fees are generally non-refundable once the service period has started. You may cancel your subscription at any time to prevent future billing.

Project-Based Services: Refunds for custom project work will be handled on a case-by-case basis and will typically be proportional to the work not yet completed or delivered.

4. Non-Refundable Items

The following items are exempt from being returned or refunded:

Gift cards.

Perishable goods (if applicable).

Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.

Sale or clearance items (only regular priced items may be refunded).

5. Refund Processing

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within [Y] business days (e.g., 7-10 business days).

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund, please contact us at [Insert Support Email Here].

6. Contact Us

If you have any questions on how to return your item to us, please contact us:

By Email: [Insert Support Email Here]

By Mail: [Insert Mailing Address Here]